Dimenwave

Privacy Policy

How we handle your information with Dimenwave

Dimenwave Privacy Policy

Effective Date: 11th June 2025

Contact Information:
Email: admin1@dimenwave.com

1. Introduction

Welcome to Dimenwave. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, software applications (including DimenPlay), and related services.

By using our products and services, you agree to the terms outlined in this policy.

2. Information We Collect

  • Personal Identification Information: Name, email address, billing and payment details, IP address, and other contact information you provide when purchasing or registering.
  • Usage Data: Information about how you use our software and website, including device information, operating system, browser type, and interaction data.
  • Cookies and Tracking: We use cookies and similar technologies to improve user experience and analyze site traffic.
  • AI Interaction Data: If you interact with AI features on our site or software, relevant input data may be processed to generate responses.

3. How We Use Your Information

We use your data to:

  • Process transactions and manage your account.
  • Provide, maintain, and improve our products and services.
  • Communicate with you regarding updates, promotions, or support.
  • Analyze usage trends to enhance user experience.
  • Comply with legal obligations and prevent fraud.

4. Data Sharing and Disclosure

  • We do not sell, rent, or lease your personal information to third parties.
  • We may share data with trusted service providers who assist with business operations (e.g., payment processors, hosting services).
  • We comply with lawful requests from government or regulatory authorities when required.

5. International Transfers

Dimenwave operates globally. Your data may be transferred and processed in countries outside your country of residence, which may have different data protection laws. By using our services, you consent to this transfer.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction (e.g., EU GDPR), you may have rights including:

  • Accessing and correcting your data.
  • Requesting deletion of your personal information.
  • Objecting to or restricting processing.
  • Data portability.
  • Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us at admin1@dimenwave.com.

8. Retention of Data

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Use of AI-Generated Content

Some content on our website and software is generated or assisted by artificial intelligence (AI). We strive for accuracy but cannot guarantee all AI-generated content is error-free. Your use of this information is at your own discretion.

Data you provide during AI interactions may be processed as part of delivering these services.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and user experience. You can manage cookie preferences via your browser settings.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us to request removal.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via our website or email. Continued use of our services after changes indicates acceptance.

13. Contact Us

For questions or concerns about this Privacy Policy or your data, please email: admin1@dimenwave.com.